3M uses a system named BOMGAR that allows a 3M representative to view your screen, and even to operate your computer.
In order to start such a remote session, you need to follow these steps:
|1.||Go to the 3M Remote Portal: https://supportme.3m.com/|
|2.||On that page, click the name of the name of the 3M representative you want to run the session.
This will start the download of a software component which handles the communication between your computer
and the computer of the 3M representative.
|3.||When prompted to grant access to the 3M representative, click "Allow" or "Run"|